Hanover News

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Permalink Reply by Ruth Arnott on June 29, 2009 at 2:41pm

Hi Margaret, I will ask the appropriate member of staff to clarify this for you

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Permalink Reply by John E Pallister on June 29, 2009 at 4:50pm

Some articles are a bit misleading in Hanover News, I thought we'd come to accept that by now.

Another example; on page 6...What is Greenshoots....Who can apply for funding?.......it mentions about raising 'sum funds'.....to go toward your project. How much is 'sum funds ?

Cheers

John

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Permalink Reply by John E Pallister on June 29, 2009 at 6:46pm

It appears I jumped the gun on this one by 20 percent....sorry

Cheers

John

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Permalink Reply by dancing daf on June 29, 2009 at 9:30pm

I thought that Hanover News was for residents to read about individual estates, photographs etc. as I remember the old format was very much about news happening on regional estates where photographs were published of things of interest to each and every resident. I have to say that I and many of the residents on our estate are very disappointed in this so called Hanover News it is mainly corporate news. I do not know what residents on other estates think but in the main most of our News magazines are promptly put into the bin what a waste of money. Perhaps Hanover will take note and go back to publishing the old format which used to be a lot more interesting.

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Permalink Reply by Ruth Arnott on June 30, 2009 at 8:56am

Hi all, please keep your comments coming on Hanover News, we are about to do a large consultation with residents' regarding Hanover News and I will add the comments from HW to the consultation.

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Permalink Reply by Margaret Goodwin on June 30, 2009 at 10:16am

Thanks John - I couldn't figure that out either!

Marg

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Permalink Reply by John E Pallister on June 30, 2009 at 10:48am

Hi Daf,
I'm with you on this one. I noticed that they want some individual residents for Residents Council, but if it is held in London, like the Management Committee and you don't like London, or find it difficult getting there, then it does rather exclude those that would like to take part. Plus, when you look at the value for money area, I'm sure there would be cheaper venues than London, with the possibility of it being more central to the country, where getting there may be easier.

Cheers

John

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Permalink Reply by Margaret Goodwin on June 30, 2009 at 11:26am

Thanks Ruth, does anyone proof read the News before it's printed? I am sure they meant to say something else.....it's just the way it reads (hopefully)

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Permalink Reply by Ruth Arnott on June 30, 2009 at 11:32am

Hi John, many of the recent Residents' Council meetings have been held in St Neots, cambridgeshire for the reasons you mention. I know St Neots is much easier for many residents to get to, particularly those in the North and as you say the venues are cheaper. Unfortunately because it is a national body, members do need to be willing to travel to meetings. The council itself discussed the best locations to meet and have tried London, Peterborough and St Neots in the last year and settled on St Neots. This discussion is likely to happen again if there is an influx of new members.

Are you interested in joining the Residents' Council, if so send me a private message and we'll have a chat about it. The same applies to any other Hanoverworld member who may be interested, please contact me.

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Permalink Reply by Ruth Arnott on June 30, 2009 at 11:41am

Hi Margaret, we have a reading panel of residents made up from INtouch members who proof read selected articles and check they are written in plain English before going to print, I'm surprised they didn't ask for more clarity for this article, perhaps it was a late edition. I will do a bit of investigating to check that the panel is still working as it should be.

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Permalink Reply by John E Pallister on July 1, 2009 at 12:31am

Hi Ruth,
I suppose it's a tribute to Hanovers' success being that the organisation is 'National'. If it was a more local Housing Provider, then maybe more residents would be able to take part. Maybe one day all Housing Associations will be split up into Regional Housing Associations to make them more managable locally.

Cheers

John

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Permalink Reply by Ruth Arnott on July 1, 2009 at 9:22am

Hi John, regional housing associations are able to hold residents meetings and provide events that we can't because we are national. One of my friends rents from a local housing association here in Leicester and they are putting on dinner dances for their residents and providing a day trip out to Western- Super-Mare for only £4.00. At the moment the opposite seems to be happening and more and more housing associations are merging and crossing regions, so we are watching closely to see how they manage resident engagement. You may have noticed that we are trying to make resident engagement much more local, with the new repairs process and local agreements engaging with residents on their estates. The role of the new Residents' Council is to scrutinise our resident engagement and make sure as many residents as possible are able to be involved, influence and improve Hanover's services. Sorry for all the Hanover speak, but it is my job.

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